Privacy policy

WAVERN ("we," "us," or "our") is committed to protecting the privacy and security of our users' personal information. This Privacy Policy explains how we collect, use, and protect personal information through our multi-vendor application.

Information We Collect

  • Personal Information: We collect personal information, such as name, email address, phone number, and password, when you create an account or place an order.
  •  Order Information: We collect information about your orders, including the products you purchase, the vendors you order from, and the delivery addresses.
  •  Payment Information: We collect payment information, such as credit card numbers and expiration dates, when you make a payment through our application.
  •  Location Information: We collect location information, such as your IP address and geolocation data, to provide location-based services.

How We Use Your Information

  • To Provide Our Services: We use your information to provide our services, including processing orders, managing accounts, and providing customer support.
  • To Improve Our Services: We use your information to improve our services, including analyzing usage patterns, testing new features, and optimizing our application.
  • To Communicate with You: We use your information to communicate with you, including sending order updates, promotional offers, and customer surveys.
  • To Protect Our Services: We use your information to protect our services, including detecting and preventing fraud, spam, and other malicious activities.

Sharing Your Information

  • Vendors: We share your order information with our vendors to facilitate order fulfillment.
  •  Payment Processors: We share your payment information with our payment processors to process payments.
  •  Delivery Partners: We share your delivery information with our delivery partners to facilitate order delivery.


Security

  • Data Encryption: We encrypt your personal information, including payment information, using industry-standard encryption protocols.
  • Access Controls: We implement access controls, including password protection and two-factor authentication, to protect your account and personal information.
  • Data Backup: We regularly back up your personal information to prevent data loss.

Your Rights

  • Access: You have the right to access your personal information and correct any errors.
  • Deletion: You have the right to delete your account and personal information.

Changes to This Policy

  • We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website.

Contact Us

  • If you have any questions or concerns about this Privacy Policy, please contact us at wavern.in@gmail.com.